Welcome, and thanks for visiting!

My career journey in technology has evolved from early days in database design at Oracle to a role I deeply cherish: working in HCI/UX research with a focus on innovation and emerging technologies such as agentic automation and generative AI. Over many years in both startup and corporate environments, it's been my privilege to collaborate on teams creating leading-edge products and services.

My expertise builds on a foundation in human-centered product design and includes mixed methods research, formulating design strategy, and facilitating design sprints and design thinking workshops. My background in the social sciences fuels a deep curiosity about technology, usability, and how people adapt to new AI-driven experiences.

In 2022 I transitioned from design to UX research at Automation Anywhere—a move I'd been contemplating for about a decade. There I became the sole UX researcher, working across the product suite to lead studies that informed the design of AI-enabled products, from AI Agents to conversational co-pilots. Research has always been integral to my design work, dating back to my tenure at America Online, where I conducted a user survey for AOL's popular personal classified ads. I continue to enjoy conducting surveys, usability tests, and interviews, as well as creating mental models, journey maps, and personas.

Outside of work I’m a patron of the arts, film buff and a board member of Gadsby’s Tavern Museum Society 🌻 in historic Old Town Alexandria. Weekends find me playing polo 🐎 and adventuring with my Irish Terrier Kermit.

Cheers,
Mary